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20-01 (bizhub 554e/454e)

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JAM typeMisfeed at vertical transport section
JAM code20-01
Detection timingThe registration sensor (PS1) is not unblocked even after the lapse of a given period of time after the paper has turned ON the tray 2 vertical transport sensor (PS19).
Misfeed processing locationRight door
Relevant parts• Tray 2 vertical transport motor (M23)
• Registration motor (M24)
• Registration sensor (PS1)
• Tray 2 vertical transport sensor (PS19)
• Front side board (FRB)
• Expansion control board (EXCB)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkFRB CN8-3 (ON)3-L
3PS19 I/O check, sensor checkPRCB CN19-5 (ON)9-C
4M23 operation checkEXCB CN3-9 to 1222-P
5M24 operation checkEXCB CN3-1 to 421-P
6Replace FRB (Part# A61FH00500)
7Replace EXCB (Part# A5AYH00501)
8Replace PRCB (554e Part# A61EH00101 / 454e Part# A61DH00101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.7.1 (Link to the Field Service Manual)

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