20-01 (bizhub 658e/558e/458e)

Contents

JAM type	Misfeed at vertical transport section
JAM code	20-01
JAM detection timing	The registration sensor/1 (PS1) is not turned ON (unblocked) even after the lapse of a given period of time after the paper has turned ON the tray 2 vertical transport sensor (PS19).
Misfeed processing location	Right door
Relevant parts	• Transport motor (M1) (bizhub 558e/458e) • Tray 2 vertical transport motor (M23) • Registration motor (M24) (bizhub 658e) • Registration clutch (CL4) (bizhub 558e/458e) • Registration sensor/1 (PS1) • Registration sensor/2 (PS72) (bizhub 658e/558e) • Tray 2 vertical transport sensor (PS19) • Expansion control board (EXCB) • Front side board (FRB) • MFP board (MFPB)

 Procedure

Step	Action	Control signal	Location of electrical component
1	Initial check items	–	–
2	PS1 I/O check, sensor check	EXCB CN6-3 (ON)	26-P
3	PS72 I/O check, sensor check	EXCB CN6-5 (ON)	26-P
4	PS19 I/O check, sensor check	MFPB CN34E<A>-2 (ON)	26-I
5	CL4 load checkCheck code: 21Multi code: 2	FRB CN8-7 (CL4_REM)	4-K
6	M1 load checkCheck code: 40Multi code: 1, 2, 3, 4	MFPB CN14E-3 (REM)MFPB CN14E-6 (LOCK)	1-C
7	M23 load checkCheck code: 28Multi code: 29, 30, 31, 32	EXCB CN7-9 to 12	25-P
8	M24 load checkCheck code: 26Multi code: 1, 2, 3, 4	EXCB CN7-1 to 4	26-P
9	Replace FRB. (Part# A9HJH00501)	–	–
10	Replace EXCB. (Part# A9HGH00501)	–	–
11	MFPB F1E conduction check	–	–
12	Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101)	–	–

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L.1.11.1 (Link to the Field Service Manual)