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20-01 (bizhub C554/C454)

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JAM typeMisfeed at vertical transport section
JAM code20-01
Detection timingThe registration sensor (PS1) is not unblocked even after the lapse of a given period of time after the paper has turned ON the tray 2 vertical transport sensor (PS19).
Misfeed processing locationRight door
Relevant parts-Tray 2 vertical transport motor (M23)
-Registration motor (M24)
-Registration sensor (PS1)
-Tray 2 vertical transport sensor (PS19)
-Front side board (FRB)
-Expansion control board (EXCB)
-Printer control board (PRCB)

(2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkFRB CN8-3 (ON)3-L
3PS19 I/O check, sensor checkPRCB CN19-5 (ON)9-C
4M23 operation checkEXCB CN3-9 to 1222-P
5M24 operation checkEXCB CN3-1 to 421-P
6Replace FRB (Part# A161H00501)
7EXCB IC5, IC6 conduction check
8Replace EXCB (Part# A2XKH00502)
9Replace PRCB (C554 Part# A2XKH00104 / C454 Part# A4FJH00104)

K1.7.1 (Link to the Field Service Manual)

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