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20-01 (bizhub C650i/C550i/C450i)

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Contents

JAM typeMisfeed at vertical transport section
JAM code20-01
JAM detection timingThe registration sensor/1 (PS1) is not turned ON (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON the tray 2 vertical transport sensor (PS19).
Misfeed processing locationRight door
Relevant parts-Transport motor (M1) (bizhub C550i/C450i)
-Tray 2 vertical transport motor (M23)
-Registration motor (M24) (bizhub C650i)
-Registration clutch (CL4) (bizhub C550i/C450i)
-Registration sensor/1 (PS1)
-Tray 2 vertical transport sensor (PS19)
-Registration sensor/2 (PS72) (bizhub C650i/C550i)
-Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkBASEB CN15E-9 (ON)4-C
3PS72 I/O check, sensor checkBASEB CN15E-19 (ON)5-C
4PS19 I/O check, sensor checkBASEB CN23E-8 (ON)15-K
5CL4 load check:
Check code: 21
Multi code: 2
BASEB CN15E-2 (ON)3-C
6M1 load check:
Check code: 40
Multi code: 1, 2, 3, 4 (bizhub C650i), 1, 3, 4 (bizhub C550i), 1, 2, 4 (bizhub C450i)
BASEB CN19EA-1 to 51-C
7M23 load check:
Check code: 28
Multi code: 36, 37, 38, 39 (bizhub C650i), 36, 38, 39 (bizhub C550i), 36, 37, 39 (bizhub C450i)
BASEB CN31E-5 to 823-K
8M24 load check:
Check code: 26
Multi code: 1, 2, 3, 4 (bizhub C650i), 1, 3, 4 (bizhub C550i), 1, 2, 4 (bizhub C450i)
BASEB CN31E-9 to 1224-K
9Replace BASEB. (Part# AA7NH02102)

L.1.6.1 (Link to the Field Service Manual)

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