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20-01 (bizhub C554e/C454e)

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Contents

JAM typeMisfeed at vertical transport section
JAM code20-01
Detection timing The registration sensor (PS1) is not unblocked even after the lapse of a given period of time after the paper has turned ON the tray 2 vertical transport sensor (PS19).
Misfeed processing location• Right door
Relevant parts • Tray 2 vertical transport motor (M23)
• Registration motor (M24)
• Registration sensor (PS1)
• Tray 2 vertical transport sensor (PS19)
• Front side board (FRB)
• Expansion control board (EXCB)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkFRB CN8-3 (ON)3-L
3PS19 I/O check, sensor checkPRCB CN19-5 (ON)9-C
4M23 operation checkEXCB CN3-9 to 1222-P
5M24 operation checkEXCB CN3-1 to 421-P
6Replace FRB (Parts# A7PUH00500)
7 Replace EXCB (Part# A5AYH00501)
8Replace PRCB ( Part# A5C0H00101 )

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

(Link to the Field Service Manual) K.1.7.1 20-01

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