How Can We Help?

20-02 (bizhub 364e/284e/224e)

You are here:

Contents

JAM typeMisfeed at vertical transport section
JAM code20-02
Detection timingFor paper fed from the tray 2, tray 3, tray 4 or LCT, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop.
Misfeed processing locationRight door
Relevant parts• Transport motor (M1) 
• Tray 2 vertical transport clutch (CL2) 
• Registration clutch (CL4) 
• Registration sensor (PS1) 
• Tray 2 vertical transport sensor (PS19) 
• Front side board (FRB) 
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkFRB CN8-3 (ON)4 to 5-L
3PS19 I/O check, sensor checkPRCB CN19-2 (ON)8-C
4CL2 operation checkPRCB CN19-13 (ON)10-C
5CL4 operation checkFRB CN8-7 (CL4_24V)4-L
6M1 operation checkPRCB CN31-2 (REM)PRCB CN31-5 (LOCK)bizhub 364e 21-Jbizhub 284e 23-Jbizhub 224e 24-J
7Replace FRB (Part# A61FH00500)
8Replace PRCB (Part# A61FH00101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.7.1 (Link to the Field Service Manual)

Table of Contents