20-02 (bizhub C658/C558/C458)
Contents
JAM type | Misfeed at vertical transport section |
JAM code | 20-02 |
JAM detection timing | For paper fed from the tray 2, tray 3, tray 4, or LCT, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop. |
Misfeed processing location | Right door |
Relevant parts | • bizhub C558/C458: Transport motor (M1) • Tray 2 vertical transport motor (M23) • bizhub C658: Registration motor (M24) • bizhub C558/C458: Tray2 vertical transport clutch (CL2) • Registration clutch (CL4) • Registration sensor1 (PS1) • bizhub C658/C558: Registration sensor2 (PS72) • Tray 2 vertical transport sensor (PS19) • Expansion control board (EXCB) • Front side board (FRB)MFP board (MFPB) |
Procedure
Step | Action | Control signal | Location of electrical component |
---|---|---|---|
1 | Initial check items | – | – |
2 | PS1 I/O check, sensor check | EXCB CN6-3 (ON) | 26-P |
3 | PS72 I/O check, sensor check | EXCB CN6-5 (ON) | 26-P |
4 | PS19 I/O check, sensor check | MFPB CN34E<A>-2 (ON) | 26-J |
5 | CL4 operation check | FRB CN8-7 (CL4_24V) | 4-K |
6 | M1 operation check | MFPB CN14E-3 (REM)MFPB CN14E-6 (LOCK) | 1-C |
7 | M23 operation check | EXCB CN7-9 to 12 | 25-P |
8 | M24 operation check | EXCB CN7-1 to 4 | 26-P |
9 | Replace FRB. (Part# A7PUH00500) | – | – |
10 | Replace EXCB. (Part# A79JH00500) | – | – |
11 | MFPB F1E conduction check | – | – |
12 | Replace MFPB. (C368/C308/C258 Part# A7PUH02123 / C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102)) | – | – |
- Link to the wiring diagram (bizhub C658/C558/C458)
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K.1.11.1 (Link to the Field Service Manual)