20-02 (bizhub C658/C558/C458)

You are here:

Contents

JAM typeMisfeed at vertical transport section
JAM code20-02
JAM detection timingFor paper fed from the tray 2, tray 3, tray 4, or LCT, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop.
Misfeed processing locationRight door
Relevant parts• bizhub C558/C458: Transport motor (M1) 
• Tray 2 vertical transport motor (M23) 
• bizhub C658: Registration motor (M24) 
• bizhub C558/C458: Tray2 vertical transport clutch (CL2) 
• Registration clutch (CL4) 
• Registration sensor1 (PS1) 
• bizhub C658/C558: Registration sensor2 (PS72) 
• Tray 2 vertical transport sensor (PS19) 
• Expansion control board (EXCB) 
• Front side board (FRB)MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkEXCB CN6-3 (ON)26-P
3PS72 I/O check, sensor checkEXCB CN6-5 (ON)26-P
4PS19 I/O check, sensor checkMFPB CN34E<A>-2 (ON)26-J
5CL4 operation checkFRB CN8-7 (CL4_24V)4-K
6M1 operation checkMFPB CN14E-3 (REM)MFPB CN14E-6 (LOCK)1-C
7M23 operation checkEXCB CN7-9 to 1225-P
8M24 operation checkEXCB CN7-1 to 426-P
9Replace FRB. (Part# A7PUH00500)
10Replace EXCB. (Part# A79JH00500)
11MFPB F1E conduction check
12Replace MFPB. (C368/C308/C258 Part# A7PUH02123 / C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102))

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.11.1 (Link to the Field Service Manual)