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20-21 (bizhub 287/227)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at vertical transport section (tray 3) | ||
| JAM code | 20-21 | ||
| JAM detection timing | <When PC-113 or PC-213 is installed> The tray 2 vertical transport sensor (PS19) is not turned ON (unblocked) even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) is turned ON by a paper. | ||
| <When PC-413 is installed> The tray 2 vertical transport sensor (PS19) is not turned ON (unblocked) even after the lapse of a given period of time after the vertical transport sensor (PS133) is turned ON by a paper. | |||
| – | Paper jam of a sheet of paper left at the vertical transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||
| Misfeed processing location | Right door | ||
| Relevant parts | <When PC-113 or PC-213 is installed> -Transport motor (M1) -Tray 3 vertical transport motor (M112) -Tray 2 vertical transport clutch (CL2) -Tray 2 vertical transport sensor (PS19) -Tray 3 vertical transport sensor (PS113) -MFP board (MFPB) -PC control board (PCCB) | ||
| <When PC-413 is installed> -Transport motor (M1) -Vertical transport motor (M132) -Tray 2 vertical transport clutch (CL2) -Tray 2 vertical transport sensor (PS19) -Vertical transport sensor (PS133) -MFP board (MFPB) -PC control board (PCCB) |
Procedure
When PC-113 or PC-213 is installed
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS113 I/O check, sensor check | PCCB CN4-14 (ON) | PC-113/PC-213 5-C |
| 3 | PS19 I/O check, sensor check | MFPB CN11E-7 (ON) | 6-C |
| 4 | CL2 operation check | MFPB CN11E-2 (ON) | 5-C |
| 5 | M112 operation check | PCCB CN5-9 to 16 | PC-113/PC-213 3 to 4-C |
| 6 | M1 operation check | MFPB CN19E-3 to 7 | 26-C |
| 7 | Replace MFPB. (Part# A7AHH0201D) | – | – |
| 8 | Replace PCCB. (PC-113 Part# A7VAH00100 / PC-213 Part# A7VAH00200) | – | – |
- Link to the wiring diagram (bizhub 367/287/227)
- Link to the wiring diagram (PC-113)
- Link to the wiring diagram (PC-213)
When PC-413 is installed
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS133 I/O check, sensor check | PCCB CN4-14 (ON) | PC-413 7-J |
| 3 | PS19 I/O check, sensor check | MFPB CN11E-7 (ON) | 6-C |
| 4 | CL2 operation check | MFPB CN11E-2 (ON) | 5-C |
| 5 | M132 operation check | PCCB CN5-9 to 16 | PC-413 4-J |
| 6 | M1 operation check | MFPB CN19E-3 to 7 | 26-C |
| 7 | Replace MFPB. (Part# A7AHH0201D) | – | – |
| 8 | Replace PCCB. (Part# A7VAH00300) | – | – |
- Link to the wiring diagram (bizhub 367/287/227)
- Link to the wiring diagram (PC-413)
K.1.7.2 (Link to the Field Service Manual)