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20-21 (bizhub 658e/558e/458e)
Contents
JAM type | Misfeed at vertical transport section (tray 3) | ||
JAM code | 20-21 | ||
JAM detection timing | <When PC-115 or PC-215 is installed> The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) has been blocked by a paper. | ||
<When PC-415 is installed> The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the vertical transport sensor (PS133) has been blocked by a paper. | |||
– | Paper jam of a sheet of paper left at the vertical transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||
Misfeed processing location | Right door | ||
Relevant parts | <When PC-115 or PC-215 is installed> • Tray 2 vertical transport motor (M23) • Tray 3 vertical transport motor (M112) • Tray 2 vertical transport sensor (PS19) • Tray 3 vertical transport sensor (PS113) • Expansion control board (EXCB) • MFP board (MFPB) • PC control board (PCCB) | ||
<When PC-415 is installed> • Tray 2 vertical transport motor (M23) • Vertical transport motor (M132) • Tray 2 vertical transport sensor (PS19) • Vertical transport sensor (PS133) • Expansion control board (EXCB) • MFP board (MFPB) • PC control board (PCCB) |
Procedure
When PC-115 or PC-215 is installed
Step | Action | Control signal | Location of electrical component |
---|---|---|---|
1 | Initial check items | – | – |
2 | PS113 I/O check, sensor check | PCCB CN4-14 (ON) | PC-115/PC-215 5-C |
3 | PS19 I/O check, sensor check | MFPB CN34E<A>-2 (ON) | 26-I |
4 | M112 load checkCheck code: 28Multi code: 17, 18, 19, 20 | PCCB CN5-9 to 16 | PC-115/PC-215 3 to 4-C |
5 | M23 load checkCheck code: 28Multi code: 29, 30, 31, 32 | EXCB CN7-9 to 12 | 25-P |
6 | Replace EXCB. (Part# A9HGH00501) | – | – |
7 | MFPB F1E conduction check | – | – |
8 | Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101) | – | – |
9 | Replace PCCB. (Part# A2XMH00201) | – | – |
When PC-415 is installed
Step | Action | Control signal | Location of electrical component |
---|---|---|---|
1 | Initial check items | – | – |
2 | PS133 I/O check, sensor check | PCCB CN4-14 (ON) | PC-415 7-J |
3 | PS19 I/O check, sensor check | MFPB CN34E<A>-2 (ON) | 26-I |
4 | M132 load checkCheck code: 28Multi code: 5, 6, 7, 8 | PCCB CN5-9 to 16 | PC-415 4-J |
5 | M23 load checkCheck code: 28Multi code: 29, 30, 31, 32 | EXCB CN7-9 to 12 | 25-P |
6 | Replace EXCB. (Part# A9HGH00501) | – | – |
7 | MFPB F1E conduction check | – | – |
8 | Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101) | – | – |
9 | Replace PCCB. (Part# A2XMH00301) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.11.2 (Link to the Field Service Manual)