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20-21 (bizhub C554/C454)

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JAM typeMisfeed at vertical transport section (tray 3)
JAM code20-21
Detection timing<When PC-110 or PC-210 is installed>
The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) has been blocked by a paper.
<When PC-410 is installed>
The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the vertical transport sensor (PS133) has been blocked by a paper.
In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened /closed or jam/trouble reset is done, it is regarded as paper jam at vertical transport section.
Misfeed processing locationRight door
Relevant parts<When PC-110 or PC-210 is installed>
-Tray 2 vertical transport motor (M23)
-Tray 3 vertical transport motor (M112)
-Tray 2 vertical transport sensor (PS19)
-Tray 3 vertical transport sensor (PS113)
-Expansion control board (EXCB)
-Printer control board (PRCB)
-PC control board (PCCB)
<When PC-410 is installed>
-Tray 2 vertical transport motor (M23)
-Vertical transport motor (M132)
-Tray 2 vertical transport sensor (PS19)
-Vertical transport sensor (PS133)
-Expansion control board (EXCB)
-Printer control board (PRCB)
-PC control board (PCCB)

(2)ProcedureWhen PC-110 or PC-210 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS113 I/O check, sensor checkPCCB CN4-14 (ON)PC-110/PC-210 5-C
3PS19 I/O check, sensor checkPRCB CN19-5 (ON)bizhub C554/C454 9-C
4M112 operation checkPCCB CN5-9 to 16PC-110/PC-210 3 to 4-C
5M23 operation checkEXCB CN3-9 to 12bizhub C554/C454 22-P
6EXCB IC5, IC6 conduction check
7Replace EXCB (Part# A2XKH00502)
8Replace PRCB (C554 Part# A2XKH00104 / C454 Part# A4FJH00104)
9Replace PCCB (PC-110 Part# A2XMH00101 / PC-210 Part# A2XMH00201)

When PC-410 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS133 I/O check, sensor checkPCCB CN4-14 (ON)PC-410 7-J
3PS19 I/O check, sensor checkPRCB CN19-5 (ON)bizhub C554/C454 9-C
4M132 operation checkPCCB CN5-9 to 16PC-410 4-J
5M23 operation checkEXCB CN3-9 to 12bizhub C554/C454 22-P
6EXCB IC5, IC6 conduction check
7Replace EXCB (Part# A2XKH00502)
8Replace PRCB (C554 Part# A2XKH00104 / C454 Part# A4FJH00104)
9Replace PCCB (Part# A2XMH00301)

K1.7.2 (Link to the Field Service Manual)

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