How Can We Help?
20-21 (bizhub C554e/C454e)
Contents
| JAM type | Misfeed at vertical transport section (tray 3) | ||
| JAM code | 20-21 | ||
| Detection timing | The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) has been blocked by a paper. | ||
| <When PC-410 is installed> | The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the vertical transport sensor (PS133) has been blocked by a paper. | ||
| – | In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened /closed or jam/trouble reset is done, it is regarded as paper jam at vertical transport section. | ||
| Misfeed processing location | • Right door | ||
| Relevant parts | <When PC-110 or PC-210 is installed> •Tray 2 vertical transport motor (M23) • Tray 3 vertical transport motor • (M112)Tray 2 vertical transport sensor (PS19) • Tray 3 vertical transport sensor (PS113) • Expansion control board (EXCB) • Printer control board (PRCB) • PC control board (PCCB) | ||
| <When PC-410 is installed> | Tray 2 vertical transport motor (M23)Vertical transport motor (M132)Tray 2 vertical transport sensor (PS19)Vertical transport sensor (PS133)Expansion control board (EXCB)Printer control board (PRCB)PC control board (PCCB) |
(2)ProcedureWhen PC-110 or PC-210 is installed
| Step | Action | Control signal | Location of electrical component |
| 1 | Initial check items | – | – |
| 2 | PS113 I/O check, sensor check | PCCB CN4-14 (ON) | PC-110/PC-210 5-C |
| 3 | PS19 I/O check, sensor check | PRCB CN19-5 (ON) | bizhub C554e/C454e 9-C |
| 4 | M112 operation check | PCCB CN5-9 to 16 | PC-110/PC-210 3 to 4-C |
| 5 | M23 operation check | EXCB CN3-9 to 12 | bizhub C554e/C454e 22-P |
| 6 | Replace EXCB( Part# A5AYH00501) | – | – |
| 7 | Replace PRCB(Part# A5C0H00101) | – | – |
| 8 | Replace PCCB (Part # A2XMH00301) | – | – |
- Link to the wiring diagram (N.1. bizhub C554e/C454e)
- Link to the wiring diagram (N.3.1 PC-110)
- Link to the wiring diagram (N.3.2 PC-210)
When PC-410 is installed
| Step | Action | Control signal | Location of electrical component |
| 1 | Initial check items | – | – |
| 2 | PS133 I/O check, sensor check | PCCB CN4-14 (ON) | PC-410 7-J |
| 3 | PS19 I/O check, sensor check | PRCB CN19-5 (ON) | bizhub C554e/C454e 9-C |
| 4 | M132 operation check | PCCB CN5-9 to 16 | PC-410 4-J |
| 5 | M23 operation check | EXCB CN3-9 to 12 | bizhub C554e/C454e 22-P |
| 6 | EXCB IC5, IC6 conduction check | – | – |
| 7 | Replace EXCB ( Part# A5AYH00501) | – | – |
| 8 | Replace PRCB (Part# A5AYH00501) | – | – |
| 9 | Replace PCCB (Part# A5C0H00101) | – | – |
- Link to the wiring diagram (N.1. bizhub C554e/C454e)
- Link to the wiring diagram (N.3.3 PC-410)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
(Link to the Field Service Manual) K.1.7.2 20-21