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30-03 (bizhub C4000i/C3300i)

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Contents

JAM typeMisfeed at 2nd transfer section
JAM code30-03
JAM detection timingThe leading edge of the paper is not turned ON (unblocked) the paper exit sensor (PS13) even after the lapse of a given period of time after a paper feed starts to feed paper.
Paper jam of a sheet of paper left at the 2nd transfer section results, if the registration sensor (PS9) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the 2nd transfer section results, if the fusing loop sensor (PS10) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the 2nd transfer section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• Main motor (M1) 
• Fusing motor (M3) 
• Registration clutch (CL4) 
• Registration sensor (PS9) 
• Fusing loop sensor (PS10) 
• Paper exit sensor (PS13) 
• Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS9 I/O check, sensor checkBASEB CN22EA-13 (ON)13-C
3PS10 I/O check, sensor checkBASEB CN23E-9 (ON)9-K
4PS13 I/O check, sensor checkBASEB CN16E-3 (ON)11-K
5CL4 load checkCheck code: 21Multi code: 3BASEB CN22EA-3 (ON)12-C
6M1 load checkCheck code: 40Multi code: 1, 2BASEB CN17E-1 to 51-C
7M3 load checkCheck code: 45Multi code: 1, 2, 3BASEB CN17E-6 to 101-C
8Replace BASEB. (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.7.1 (Link to the Field Service Manual)

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