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32-01, 32-05, 32-06, 32-30 (bizhub C750i)

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Contents

JAM typeMisfeed at fusing/paper exit section
JAM code32-01, 32-05, 32-06, 32-30
JAM detection timing32-01: The leading edge of the paper is not turned ON (unblocked) the ADU paper passage sensor/1 (PS40) even after the lapse of a given period of time after the reverse sequence is started.
32-05: The paper exit sensor (PS3) is not turned OFF (blocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) PS3.
32-06: The paper exit sensor (PS3) is not turned ON (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) the fusing loop sensor (PS2).
32-30: A trouble of the heating roller assy’s failure to turn has been detected during a print cycle.
Paper jam of a sheet of paper left at the paper exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the paper exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts-Fusing motor (M3)
-Paper exit/reverse motor (M4)
-ADU transport motor/1 (M5)
-Exit path switch solenoid (SD3)
-Fusing loop sensor (PS2)
-Paper exit sensor (PS3)
-ADU paper passage sensor/1 (PS40)
-Expansion control board (EXCB)
-Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS2 I/O check, sensor checkEXCB CN13EX-6 (ON)15-X
3PS3 I/O check, sensor checkBASEB CN22E-3 (ON)11-C
4PS40 I/O check, sensor checkBASEB CN22E-6 (ON)11-C
5SD3 load check
Check code: 83
Multi code: 0
BASEB CN13E-7 (ON)14-C
6M3 load check
Check code: 45
Multi code: 1, 4, 6
BASEB CN19EA-6 to 101-C
7M4 load check
Check code: 84
Multi code: 1, 4, 6, 9, 10
BASEB CN18E-3 to 66-C
8M5 load check
Check code: 85
Multi code: 1, 4, 5
BASEB CN18E-7 to 106-C
9Replace EXCB. (Part# AA7NH00500)
10Replace BASEB. (Part# ACKNH02101)

(Link to the Field Service Manual)

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