How Can We Help?
32-01 (bizhub 287/227)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at exit section | |
| JAM code | 32-01 | |
| JAM detection timing | The ADU paper passage sensor/1 (PS40) is not turned ON (unblocked) even after the lapse of a given period of time after the reverse sequence is started. | |
| – | Paper jam of a sheet of paper left at the exit section results, if the paper exit sensor (PS3) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| – | Paper jam of a sheet of paper left at the exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| Misfeed processing location | Right door | |
| Relevant parts | -Transport motor (M1) -Reverse motor (M4) -ADU transport motor (M5) -Paper exit sensor (PS3) -ADU paper passage sensor/1 (PS40) -MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS3 I/O check, sensor check | MFPB CN25E-7 (ON) | 18-C |
| 3 | PS40 I/O check, sensor check | MFPB CN25E-10 (ON) | 18-C |
| 4 | M1 operation check | MFPB CN19E-3 to 7 | 26-C |
| 5 | M4 operation check | MFPB CN21E-1 to 4 | 21 to 22-C |
| 6 | M5 operation check | MFPB CN25E-1 to 4 | 17 to 18-C |
| 7 | MFPB F14E conduction check | – | – |
| 8 | Replace MFPB. (Part# A7AHH0201D) | – | – |
- Link to the wiring diagram (bizhub 367/287/227)
K.1.8.2 (Link to the Field Service Manual)