32-01 (bizhub 554e/454e)

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Contents

JAM typeMisfeed at exit section
JAM code32-01
Detection timingThe ADU paper passage sensor/1 (PS40) is not blocked even after the lapse of a given period of time after the reverse sequence is started.
The paper exit sensor (PS3) is blocked when the main power switch is unblocked, a door or cover is opened and closed, or a misfeed or malfunction is reset.
In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at exit section.
Misfeed processing locationRight door
Relevant parts• Fusing motor (M3)
• Reverse motor (M4)
• ADU transport motor (M5)
• Paper exit clutch (CL8)
• Paper exit sensor (PS3)
• ADU paper passage sensor/1 (PS40)
• Front side board (FRB)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS3 I/O check, sensor checkPRCB CN21-7 (ON)16-C
3PS40 I/O check, sensor checkPRCB CN21-10 (ON)16-C
4CL8 operation checkPRCB CN13-16 (ON)bizhub 554e 24-Cbizhub 454e 22-C
5M3 operation checkPRCB CN2-9 (REM)PRCB CN2-12 (LOCK)bizhub 554e 22-Jbizhub 454e 21-J
6M4 operation checkPRCB CN12-4 to 728-C
7M5 operation checkPRCB CN21-1 to 415-C
8Replace FRB
(Part# A61FH00500)
9PRCB ICP3 conduction check
10Replace PRCB (554e Part# A61EH00101 / 454e Part# A61DH00101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.8.2 (Link to the Field Service Manual)