How Can We Help?

32-01 (bizhub 554e/454e)

You are here:

Contents

JAM typeMisfeed at exit section
JAM code32-01
Detection timingThe ADU paper passage sensor/1 (PS40) is not blocked even after the lapse of a given period of time after the reverse sequence is started.
The paper exit sensor (PS3) is blocked when the main power switch is unblocked, a door or cover is opened and closed, or a misfeed or malfunction is reset.
In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at exit section.
Misfeed processing locationRight door
Relevant parts• Fusing motor (M3)
• Reverse motor (M4)
• ADU transport motor (M5)
• Paper exit clutch (CL8)
• Paper exit sensor (PS3)
• ADU paper passage sensor/1 (PS40)
• Front side board (FRB)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS3 I/O check, sensor checkPRCB CN21-7 (ON)16-C
3PS40 I/O check, sensor checkPRCB CN21-10 (ON)16-C
4CL8 operation checkPRCB CN13-16 (ON)bizhub 554e 24-Cbizhub 454e 22-C
5M3 operation checkPRCB CN2-9 (REM)PRCB CN2-12 (LOCK)bizhub 554e 22-Jbizhub 454e 21-J
6M4 operation checkPRCB CN12-4 to 728-C
7M5 operation checkPRCB CN21-1 to 415-C
8Replace FRB
(Part# A61FH00500)
9PRCB ICP3 conduction check
10Replace PRCB (554e Part# A61EH00101 / 454e Part# A61DH00101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.8.2 (Link to the Field Service Manual)

Table of Contents