32-01 (bizhub 958/808)
Contents
| JAM type | Misfeed at fusing/paper exit section | |
| JAM code | 32-01 | |
| JAM detection timing | The ADU paper passage sensor/1 (PS47) is not turned ON (blocked) even after the lapse of a given period of time after the reverse sequence is started. | |
| – | Paper jam of a sheet of paper left at the exit section results, if the paper exit sensor (PS39) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| Misfeed processing location | Upper right door | |
| Relevant parts | • Exit motor (M4) • Fusing motor (M30) • ADU transport motor/1 (M31) • Switchback motor (M33) • Gate switch solenoid (SD1) • Paper exit sensor (PS39) • Fusing loop sensor/Fr (PS41) • Fusing loop sensor/Rr (PS42) • ADU paper passage sensor/1 (PS47) • Paper feed/transport drive board (PFTDB) • MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS39 I/O check, sensor check | PFTDB CN2-12 (ON) | 5-P |
| 3 | PS41 I/O check, sensor check | PFTDB CN5-3 (ON) | 8-P |
| 4 | PS42 I/O check, sensor check | PFTDB CN5-6 (ON) | 9-P |
| 5 | PS47 I/O check, sensor check | PFTDB CN28-3 (ON) | 6-P |
| 6 | M4 operation check | MFPB CN12E-17 to 20 | 13-K |
| 7 | M30 operation check | MFPB CN16E-4 (REM)MFPB CN16E-7 (LOCK) | 10-K |
| 8 | M31 operation check | PFTDB CN28-14 to 17 | 8-P |
| 9 | M33 operation check | MFPB CN12E-13 to 16 | 13-K |
| 10 | SD1 operation check | MFPB CN12E-11 (DRIVE) | 13-K |
| 11 | PFTDB F10 conduction check | – | – |
| 12 | Replace PFTDB. (Part# A796H00200) | – | – |
| 13 | MFPB F13E or F14E conduction check | – | – |
| 14 | Replace MFPB. (Part# A796H02003) | – | – |
- Link to the wiring diagram (bizhub 958/808/758, bizhub PRO 958)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.1.8.2 (Link to the Field Service Manual)