32-01 (bizhub C368/C308/C258)

PostedMay 21, 2019

ByAdministrator Administrator

Contents

JAM type		Misfeed at fusing/paper exit section
JAM code		32-01
JAM detection timing		The ADU paper passage sensor/1 (PS40) is not turned ON (unblocked) even after the lapse of a given period of time after the reverse sequence is started.
		– Paper jam of a sheet of paper left at the exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
		– Paper jam of a sheet of paper left at the exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location		Right door
Relevant parts		• Fusing motor (M3)Reverse motor (M4) • ADU transport motor (M5) • Paper exit clutch (CL8) • Fusing loop sensor (PS2) • Paper exit sensor (PS3) • ADU paper passage sensor/1 (PS40) • Gate switch solenoid (SD3) • Front side board (FRB) • MFP board (MFPB)

Procedure

Step	Action	Control signal	Location of electrical component
1	Initial check items	–	–
2	PS2 I/O check, sensor check	MFPB CN17E-16 (ON)	5-C
3	PS3 I/O check, sensor check	MFPB CN17E-7 (ON)	5-C
4	PS40 I/O check, sensor check	MFPB CN17E-10 (ON)	5-C
5	CL8 operation check	MFPB CN15EA-15 (ON)	8-C
6	SD3 operation check	MFPB CN15EA-9 (ON)	7-C
7	M3 operation check	MFPB CN8E-9 (REM)MFPB CN8E-12 (LOCK)	2-C
8	M4 operation check	MFPB CN15EA-1 to 4	6-C
9	M5 operation check	MFPB CN17E-1 to 4	4-C
10	Replace FRB. (Part# A7PUH00500)	–	–
11	MFPB ICP3E conduction check	–	–
12	Replace MFPB. (Part# A7PUH02123)	–	–

Link to the wiring diagram (bizhub C368/C308/C258)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.12.2 (Link to the Field Service Manual)