How Can We Help?
32-01 (bizhub C554/C454)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at exit section | |
| JAM code | 32-01 | |
| Detection timing | The ADU paper passage sensor/1 (PS40) is not blocked even after the lapse of a given period of time after the reverse sequence is started. | |
| – | The paper exit sensor (PS3) is blocked when the main power switch is unblocked, a door or cover is opened and closed, or a misfeed or malfunction is reset. | |
| – | In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at exit section. | |
| Misfeed processing location | Right door | |
| Relevant parts | -Fusing motor (M3) -Switchback motor (M4) -ADU transport motor (M5) -Paper exit clutch (CL8) -Paper exit sensor (PS3) -ADU paper passage sensor/1 (PS40) -Front side board (FRB) -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical component |
| 1 | Initial check items | – | – |
| 2 | PS3 I/O check, sensor check | PRCB CN21-7 (ON) | 15-C |
| 3 | PS40 I/O check, sensor check | PRCB CN21-10 (ON) | 16-C |
| 4 | CL8 operation check | PRCB CN13-16 (ON) | bizhub C554 24-Cbizhub C454 22-C |
| 5 | M3 operation check | PRCB CN2-9 (REM)PRCB CN2-12 (LOCK) | bizhub C554 22-Jbizhub C454 21-J |
| 6 | M4 operation check | PRCB CN12-4 to 7 | 28-C |
| 7 | M5 operation check | PRCB CN21-1 to 4 | 15-C |
| 8 | Replace FRB (Part# A161H00501) | – | – |
| 9 | PRCB ICP3, IC28 conduction check | – | – |
| 10 | Replace PRCB (C554 Part# A2XKH00104 / C454 Part# A4FJH00104) | – | – |
- Link to the wiring diagram (N.1. bizhub C554/C454)
K1.8.2 (Link to the Field Service Manual)