32-01 (bizhub C554e/C454e)
(1)Contents
| JAM type | Misfeed at exit section | |
| JAM code | 32-01 | |
| Detection timing | The ADU paper passage sensor/1 (PS40) is not blocked even after the lapse of a given period of time after the reverse sequence is started. | |
| The paper exit sensor (PS3) is blocked when the main power switch is unblocked, a door or cover is opened and closed, or a misfeed or malfunction is reset. | ||
| In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at exit section. | ||
| Misfeed processing location | Right door | |
| Relevant parts | • Fusing motor (M3) • Reverse motor (M4) • ADU transport motor (M5) • Paper exit clutch (CL8) • Paper exit sensor (PS3) • ADU paper passage sensor/1 (PS40) • Front side board (FRB) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical component |
| 1 | Initial check items | – | – |
| 2 | PS3 I/O check, sensor check | PRCB CN21-7 (ON) | 16-C |
| 3 | PS40 I/O check, sensor check | PRCB CN21-10 (ON) | 16-C |
| 4 | CL8 operation check | PRCB CN13-16 (ON) | bizhub C554e 24-Cbizhub C454e 22-C |
| 5 | M3 operation check | PRCB CN2-9 (REM)PRCB CN2-12 (LOCK) | bizhub C554e 22-Jbizhub C454e 21-J |
| 6 | M4 operation check | PRCB CN12-4 to 7 | 28-C |
| 7 | M5 operation check | PRCB CN21-1 to 4 | 15-C |
| 8 | Replace FRB (Parts# A7PUH00500) | – | – |
| 9 | PRCB ICP3 conduction check | – | – |
| 10 | Replace PRCB ((C554e Part# A5AYH00101 / C454e Part# A5C0H00101) | – | – |
- Link to the wiring diagram (N.1. bizhub C554e/C454e)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.1.8.2 (Link to the Field Service Manual)