How Can We Help?
32-05, 32-06, 32-31 (bizhub 4750i/4050i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at paper exit section | |
| JAM code | 32-05, 32-06, 32-31 | |
| JAM detection timing | 32-05: The paper exit sensor (PS13) is not turned OFF (blocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) PS13. | |
| 32-06 | 32-06: The fusing loop sensor (PS10) is not turned OFF (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (blocked) PS10. | |
| 32-31 | 32-31: The paper exit sensor (PS13) is turned OFF (blocked) before the trailing edge of the paper moves past the fusing pad. | |
| – | – Paper jam of a sheet of paper left at the paper exit section results, if the paper exit sensor (PS13) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| – | – Paper jam of a sheet of paper left at the paper exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| Misfeed processing location | Right door | |
| Relevant parts | -Fusing motor (M3) -Fusing loop sensor (PS10) -Paper exit sensor (PS13) -Base board (BASEB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS10 I/O check, sensor check | BASEB CN23E-9 (ON) | 9-K |
| 3 | PS13 I/O check, sensor check | BASEB CN16E-9 (ON) | 11-K |
| 4 | M3 load check • Check code: 45 • Multi code: 1, 2, 3 | BASEB CN17E-6 to 10 | 1-C |
| 5 | Replace BASEB. 4750i (Part# ACT9H02013) 4050i (Part# ACT9H02002) | – | – |