32-05 (bizhub 364e/284e/224e)

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Contents

JAM typeMisfeed at exit section
JAM code32-05
Detection timing
The paper exit sensor (PS3) is not unblocked even after the lapse of a given period of time after the paper has blocked PS3.
The paper exit sensor (PS3) is blocked when the main power switch is unblocked, a door or cover is opened and closed, or a misfeed or malfunction is reset.
In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at exit section.
Misfeed processing locationRight door
Relevant parts• Fusing motor (M3) 
• Reverse motor (M4) 
• ADU transport motor (M5) 
• Paper exit clutch (CL8) 
• Paper exit sensor (PS3) 
• ADU paper passage sensor/1 (PS40) 
• Front side board (FRB) 
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS3 I/O check, sensor checkPRCB CN21-7 (ON)18-C
3PS40 I/O check, sensor checkPRCB CN21-10 (ON)18-C
4CL8 operation checkPRCB CN13-16 (ON)22-C
5M3 operation checkPRCB CN2-9 (REM)PRCB CN2-12 (LOCK)26-I to J
6M4 operation checkPRCB CN12-4 to 725-C
7M5 operation checkPRCB CN21-1 to 417 to 18-C
8Replace FRB (Part# A61FH00500)
9Replace PRCB (Part# A61FH00101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.8.2 (Link to the Field Service Manual)