32-05 (bizhub 558/458)

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Contents

JAM typeMisfeed at fusing/paper exit section
JAM code32-05
JAM detection timing• The paper exit sensor (PS3) is not turned ON (unblocked) even after the lapse of a given period of time after the paper has turned ON (unblocked) fusing loop sensor (PS2).
• The paper exit sensor (PS3) is not turned OFF (blocked) even after the lapse of a given period of time after the paper has turned ON (unblocked) PS3.
Paper jam of a sheet of paper left at the exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• Fusing motor (M3) 
• Reverse motor (M4) 
• ADU transport motor 1 (M5) 
• Paper exit clutch (CL8) 
• Fusing loop sensor (PS2) 
• Paper exit sensor (PS3) 
• ADU paper passage sensor 1 (PS40) 
• Gate switch solenoid (SD3) 
• Expansion control board (EXCB) 
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS2 I/O check, sensor checkMFPB CN17E-16 (ON)558 7-C458 8-C
3PS3 I/O check, sensor checkMFPB CN17E-7 (ON)558 7-C458 8-C
4PS40 I/O check, sensor checkMFPB CN17E-10 (ON)558 7-C458 8-C
5CL8 operation checkEXCB CN8<A>-6 (CL8_REM)24-T
6SD3 operation checkMFPB CN15E<B>-3 (SD3_24V)558 17-C458 20-C
7M3 operation checkMFPB CN14E-9 (REM)MFPB CN14E-12 (LOCK)2-C
8M4 operation checkMFPB CN15E<A>-3 to 6558 15-C458 19-C
9M5 operation checkMFPB CN17E-1 to 4558 6-C458 8-C
10Replace EXCB. (Part# A9HGH00501)
11MFPB F6E conduction check
12Replace MFPB. (558 Part# A9HGH02102 / 458 Part# A9HHH02102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.13.2 (Link to the Field Service Manual)