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32-05 (bizhub C3320i)

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Contents

JAM typeMisfeed at paper exit section
JAM code32-05
JAM detection timingThe paper exit sensor (PS13) is not turned OFF (blocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) PS13.
Paper jam of a sheet of paper left at the paper exit section results, if the paper exit sensor (PS13) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the paper exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts-Fusing motor (M3)
-Fusing loop sensor (PS10)
-Paper exit sensor (PS13)
-Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS10 I/O check, sensor checkBASEB CN23E-9 (ON)9-K
3PS13 I/O check, sensor checkBASEB CN16E-3 (ON)11-K
4M3 load checkCheck code: 45Multi code: 1, 2, 3BASEB CN17E-6 to 101-C
5Replace BASEB. (Part# A93EH02007)

L.1.7.2 (Link to the Field Service Manual)

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