32-06 (bizhub C650i/C550i/C450i)
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Contents
JAM type | Misfeed at fusing/paper exit section | |
JAM code | 32-06 | |
JAM detection timing | The paper exit sensor (PS3) is not turned ON (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) the fusing loop sensor (PS2). | |
– | Paper jam of a sheet of paper left at the paper exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
– | Paper jam of a sheet of paper left at the paper exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
Misfeed processing location | Right door | |
Relevant parts | -Fusing motor (M3) -Paper exit/reverse motor (M4) -ADU transport motor/1 (M5) -Exit path switch solenoid (SD3) -Fusing loop sensor (PS2) -Paper exit sensor (PS3) -ADU paper passage sensor/1 (PS40) Expansion control board (EXCB) Base board (BASEB) |
Procedure
Step | Action | Control signal | Location of electrical component |
---|---|---|---|
1 | Initial check items | – | – |
2 | PS2 I/O check, sensor check | EXCB CN13EX-6 (ON) | 15-X |
3 | PS3 I/O check, sensor check | BASEB CN22E-3 (ON) | 11-C |
4 | PS40 I/O check, sensor check | BASEB CN22E-6 (ON) | 11-C |
5 | SD3 load check: Check code: 83 Multi code: 0 | BASEB CN13E-7 (ON) | 14-C |
6 | M3 load check: Check code: 45 Multi code: 1, 2, 3, 4, 6 (bizhub C650i), 1, 3, 4, 6 (bizhub C550i), 1, 2, 4, 6 (bizhub C450i) | BASEB CN19EA-6 to 10 | 1-C |
7 | M4 load check: Check code: 84 Multi code: 1, 2, 3, 4, 6, 7, 8, 9 (bizhub C650i), 1, 3, 4, 6, 8, 9 (bizhub C550i), 1, 2, 4, 6, 7, 9 (bizhub C450i) | BASEB CN18E-3 to 6 | 6-C |
8 | M5 load check: Check code: 85 Multi code: 1, 2, 3, 4 (bizhub C650i), 1, 3, 4 (bizhub C550i), 1, 2, 4 (bizhub C450i) | BASEB CN18E-7 to 10 | 6-C |
9 | Replace EXCB. (Part# AA2JH00500) | – | – |
10 | Replace BASEB. (Part# AA7NH02102) | – | – |
L.1.7.2 (Link to the Field Service Manual)