32-30 (bizhub 958/808)

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Contents

JAM typeMisfeed at fusing/paper exit section
JAM code32-30
JAM detection timingHeating roller assy had a trouble rotating while printing.
Paper jam of a sheet of paper left at the exit section results, if the paper exit sensor (PS39) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationUpper right door
Relevant parts• Exit motor (M4) 
• Fusing motor (M30) 
• ADU transport motor/1 (M31) 
• Switchback motor (M33) 
• Gate switch solenoid (SD1) 
• Paper exit sensor (PS39) 
• Fusing loop sensor/Fr (PS41) 
• Fusing loop sensor/Rr (PS42) 
• ADU paper passage sensor/1 (PS47) 
• Paper feed/transport drive board (PFTDB) 
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS39 I/O check, sensor checkPFTDB CN2-12 (ON)5-P
3PS41 I/O check, sensor checkPFTDB CN5-3 (ON)8-P
4PS42 I/O check, sensor checkPFTDB CN5-6 (ON)9-P
5PS47 I/O check, sensor checkPFTDB CN28-3 (ON)6-P
6M4 operation checkMFPB CN12E-17 to 2013-K
7M30 operation checkMFPB CN16E-4 (REM)MFPB CN16E-7 (LOCK)10-K
8M31 operation checkPFTDB CN28-14 to 178-P
9M33 operation checkMFPB CN12E-13 to 1613-K
10SD1 operation checkMFPB CN12E-11 (DRIVE)13-K
11PFTDB F10 conduction check
12Replace PFTDB. (Part# A796H00200)
13MFPB F13E or F14E conduction check
14Replace MFPB. (Part# A796H02003)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.8.2 (Link to the Field Service Manual)