66-04 (bizhub C360i/C300i/C250i)

Contents

JAM type	Misfeed at DF paper exit section
JAM code	66-04
JAM detection timing	<When DF-632 is installed> The document exit sensor (PS5) is not turned ON (blocked) even after the lapse of a given period of time after the document reading sensor (PS4) has turned ON.
	<When DF-714 is installed> The document exit sensor (PS5) is not turned ON (blocked) even after the lapse of a given period of time after the document reading sensor (PS6) has turned ON.
–	Paper jam of a sheet of paper left at the DF paper exit section results, if the document exit sensor (PS5) is turned ON (blocked) when the main power switch is turned ON, a DF left cover is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location	• Left cover • Opening and closing guide
Relevant parts	<When DF-632 is installed> • Document reading motor (M1) • Document reading sensor (PS4) • Document exit sensor (PS5) • DF control board (DFCB)
	<When DF-714 is installed> • Document reading motor (M1) • Document exit sensor (PS5) • Document reading sensor (PS6) • DF control board (DFCB)

Procedure

When DF-632 is installed

Step	Action	Control signal	Location of electrical component
1	Initial check items	–	–
2	PS4 I/O check, sensor check	DFCB J10-3 (ON)	DF-632 2-G
3	PS5 I/O check, sensor check	DFCB J15-6 (ON)	DF-632 3-G
4	M1 load checkCheck code: 60Multi code 34, 35, 36, 37, 38, 39	DFCB J7-1 to 4	DF-632 2-B
5	Replace DFCB. (DF-632 Part# AAYHPP0200)	–	–

When DF-714 is installed

Step	Action	Control signal	Location of electrical component
1	Initial check items	–	–
2	PS6 I/O check, sensor check	DFCB J10-3 (ON)	DF-714 2-G
3	PS5 I/O check, sensor check	DFCB J15-6 (ON)	DF-714 3-G
4	M1 load checkCheck code: 60Multi code: 34, 35, 37, 40	DFCB J7-1 to 4	DF-714 1-B
5	Replace DFCB. (DF-714 Part# AAMNPP4901)	–	–

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.8.4 (Link to the Field Service Manual)