66-12 (bizhub 368e/308e)
Contents
| JAM type | Misfeed at DF paper feed section | |
| JAM code | 66-12 | |
| JAM detection timing | <When DF-629 or DF-704 is installed>  The size of the original on the tray detected by DF does not match the size of the original detected by the main body.  | |
| Misfeed processing location | Left cover | |
| Relevant parts | <When DF-629 is installed>  • Document feed motor (M2) • After separate sensor (PS2) • Document length size sensor/1 (PS6) • Document length size sensor/2 (PS7) • Document width size sensor (VR1) • DF control board (DFCB)  | |
| <When DF-704 is installed> • Document feed motor (M2) • After separate sensor (PS2) • Document length sensor/1 (PS8) • Document length sensor/2 (PS9) • Document width size sensor (VR1) • DF control board (DFCB)  | 
Procedure
When DF-629 is installed
| Step | Action | Control signal | Location of electrical component | 
|---|---|---|---|
| 1 | Initial check items | – | – | 
| 2 | Make the adjusting the pressure of the separation roller. | – | – | 
| 3 | PS2 I/O check, sensor check | DFCB J14-8 (ON) | DF-629 6-G | 
| 4 | PS6 I/O check, sensor check | DFCB J12-6 (ON) | DF-629 4-G | 
| 5 | PS7 I/O check, sensor check | DFCB J12-5 (ON) | DF-629 4-G | 
| 6 | VR1 I/O check, sensor check | DFCB J12-3 (ON) | DF-629 4-G | 
| 7 | M2 load checkCheck code: 60Multi code: 1, 2, 3, 5 | DFCB J5-1 to 4 | DF-629 2-B | 
| 8 | Replace DFCB. (Part# A87RPP1700) | – | – | 
When DF-704 is installed
| Step | Action | Control signal | Location of electrical component | 
|---|---|---|---|
| 1 | Initial check items | – | – | 
| 2 | Make the adjusting the pressure of the separation roller. | – | – | 
| 3 | PS2 I/O check, sensor check | DFCB J14-8 (ON) | DF-704 6-G | 
| 4 | PS8 I/O check, sensor check | DFCB J12-6 (ON) | DF-704 3 to 4-G | 
| 5 | PS9 I/O check, sensor check | DFCB J12-5 (ON) | DF-704 3-G | 
| 6 | VR1 I/O check, sensor check | DFCB J12-3 (ON) | DF-704 4-G | 
| 7 | M2 load checkCheck code: 60Multi code: 1, 2, 3, 5 | DFCB J5-1 to 4 | DF-704 1 to 2-B | 
| 8 | Replace DFCB. (Part# A85GPP0M00) | – | – | 
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.14.2 (Link to the Field Service Manual)
