66-23 (bizhub 368e/308e)

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Contents

JAM typeMisfeed at DF transport section
JAM code66-23
JAM detection timing<When DF-629 or DF-704 is installed> 
The document registration sensor (PS3) is not turned OFF (blocked) after a lapse of given time after PS3 is turned ON (unblocked).
Misfeed processing locationLeft cover
Relevant parts<When DF-629 is installed> 
• Document reading motor (M1) 
• Document feed motor (M2) 
• Registration motor (M3) 
• After separate sensor (PS2) 
• Document registration sensor (PS3) 
• Document reading sensor (PS4) 
• DF control board (DFCB)
<When DF-704 is installed>
• Document reading motor (M1) 
• Document feed motor (M2) 
• Registration motor (M3) 
• After separate sensor (PS2) 
• Document registration sensor (PS3) 
• Document reading sensor (PS6) 
• DF control board (DFCB)

 Procedure

 When DF-629 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS2 I/O check, sensor checkDFCB J14-8 (ON)DF-629 6-G
3PS3 I/O check, sensor checkDFCB J14-12 (ON)DF-629 5-G
4PS4 I/O check, sensor checkDFCB J10-3 (ON)DF-629 2-G
5M1 load checkCheck code: 60Multi code: 33, 34, 35, 36, 37, 38, 39DFCB J7-1 to 4DF-629 2-B
6M2 load checkCheck code: 60Multi code: 1, 2, 3, 5DFCB J5-1 to 4DF-629 2-B
7M3 load checkCheck code: 60Multi code: 17, 18, 19, 20DFCB J6-1 to 4DF-629 3-B
8Replace DFCB. (Part# A87RPP1700)

 When DF-704 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS2 I/O check, sensor checkDFCB J14-8 (ON)DF-704 6-G
3PS3 I/O check, sensor checkDFCB J14-12 (ON)DF-704 4-G
4PS6 I/O check, sensor checkDFCB J10-3 (ON)DF-704 2-G
5M1 load checkCheck code: 60Multi code: 34, 35, 37DFCB J7-1 to 4DF-704 1-B
6M2 load checkCheck code: 60Multi code: 1, 2, 3, 5DFCB J5-1 to 4DF-704 1 to 2-B
7M3 load checkCheck code: 60Multi code: 17, 18, 19, 20DFCB J6-1 to 4DF-704 2-B
8Replace DFCB. (Part# A85GPP0M00)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.14.3 (Link to the Field Service Manual)