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72-11 (bizhub C554e/C454e)

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Contents

JAM typeFS transport section
JAM code72-11
Detection timing The Z-fold punch regist sensor (PS2) is not turned ON even after the set period of time has elapsed after the FNS entrance sensor (PS1) is turned ON by the paper.
Misfeed processing locationFront door
Relevant parts• FNS entrance sensor (PS1)
• Z-fold punch regist sensor (PS2)
• FS control board (FSCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkFSCB CN2-8 (ON)FS-535 1-J to K
3PS2 I/O check, sensor checkFSCB CN14-10 (ON)FS-535 7-D
4Replace FSCB (Part# A2Y1H10002)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.10.2 (Link to the Field Service Manual)

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