72-11 (bizhub C759/C659)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
JAM type | Misfeed at FS transport section | ||
JAM code | 72-11 | ||
JAM detection timing | <When FS-537 or FS-537SD is installed> The FNS middle sensor (PS36) is not turned ON even after the set period of time has elapsed after the FNS entrance sensor (PS34) is turned ON by the paper. | ||
Misfeed processing location | Front door | ||
Relevant parts | <When FS-537 or FS-537SD is installed> -FNS entrance sensor (PS34) -FNS middle sensor (PS36) -FS control board (FSCB) |
Procedure
When FS-537 or FS-537SD is installed
Step | Action | Control signal | Location of electrical component |
---|---|---|---|
1 | Initial check items | – | – |
2 | PS34 I/O check, sensor check | FSCB J8<A>-5 (ON) | FS-537/FS-537SD 7-D |
3 | PS36 I/O check, sensor check | FSCB J12<A>-10 (ON) | FS-537/FS-537SD 16-D |
4 | Replace FSCB. (Part# A87HPP9M01) | – | – |
L.1.10.1 (Link to the Field Service Manual)