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72-14 (bizhub 658e/558e/458e/368e/308e)

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JAM typeMisfeed at FS transport section
JAM code72-14
JAM detection timing<When FS-536 or FS-536SD is installed>
The saddle exit sensor (PS5) is not turned ON even after the set period of time has elapsed after the main tray exit sensor (PS16) is turned ON by the paper.
<When FS-537 or FS-537SD is installed>
The SD discharge sensor (PS35) is not turned ON even after the set period of time has elapsed after the main tray exit sensor (PS37) is turned ON by the paper.
Misfeed processing locationFront door
Relevant parts<When FS-536 or FS-536SD is installed>
• Saddle exit sensor (PS5)
• Main tray exit sensor (PS16)
• FS control board (FSCB)
<When FS-537 or FS-537SD is installed>
• SD discharge sensor (PS35)
• Main tray exit sensor (PS37)
• FS control board (FSCB)

 Procedure

 When FS-536 or FS-536SD is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS5 I/O check, sensor checkFSCB J5-2 (ON)FS-536/FS-536SD 16-K
3PS16 I/O check, sensor checkFSCB J9<B>-4 (ON)FS-536/FS-536SD 11-C
4Replace FSCB. (Part# A87GPP0V00)

 When FS-537 or FS-537SD is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS35 I/O check, sensor checkFSCB J15-7 (ON)FS-537/FS-537SD 15 to 16-K to L
3PS37 I/O check, sensor checkFSCB J12<B>-14 (ON)FS-537/FS-537SD 18-D
4Replace FSCB. (Part# A87HPP9M01)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.16.2 (Link to the Field Service Manual)

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