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72-16 (bizhub 364e/284e/224e)

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Contents

JAM typeFS transport section
JAM code72-16
Detection timing<When FS-533 is installed>
The paper feed sensor (PS101) is not turned ON even after the set period of time has elapsed after the main body’s paper exit sensor (PS3) is unblocked by the paper.
<When FS-533+PK-519 is installed>
The paper feed sensor (PS101) is not turned ON even after the set period of time has elapsed after the paper feed sensor (PS201) is turned ON by the paper.
<When FS-534 is installed>
The FNS entrance sensor (PS4) is not turned ON even after the set period of time has elapsed after the RU entrance sensor (PS2) is blocked by the paper.
Misfeed processing location• Finisher paper feed section (When FS-533 is installed)
• Horizontal conveyance cover (When FS-534 is installed)
Relevant parts<When FS-533 is installed>
• Paper conveyance motor (M101)
• Paper exit sensor (PS3)
• Paper feed sensor (PS101)
• FS control board (FSCB)
• Printer control board (PRCB)
<When FS-533+PK-519 is installed>
• Paper conveyance motor (M101)
• Paper feed sensor (PS101)
• Paper feed sensor (PS201)
• FS control board (FSCB)
• Printer control board (PRCB)
<When FS-534 is installed>
• RU entrance sensor (PS2)
• FNS entrance sensor (PS4)
• FS control board (FSCB)

 (2)ProcedureWhen FS-533 or FS-533+PK-519 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS3 I/O check, sensor checkPRCB CN21-7 (ON)bizhub 364e/284e/224e 18-C
3PS101 I/O check, sensor checkFSCB CN111FS-533 7-D to E
4PS201 I/O check, sensor checkPKCB CN204FS-533 (PK-519) 5-C
5M101 operation checkFSCB CN101FS-533 6-J
6FSCB CP101 conduction check
7Replace FSCB (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2))
8Replace PRCB (Part# A61FH00101)

When FS-534 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS2 I/O check, sensor checkFSCB J6-7 (ON)FS-534 6-K
3PS4 I/O check, sensor checkFSCB J7-13 (ON)FS-534 8-K
4Replace FSCB (Part# A3EPPPBE01)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.10.3 (Link to the Field Service Manual)

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