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72-17 (bizhub 658e/558e/458e/368e/308e)

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JAM typeMisfeed at FS transport section
JAM code72-17
JAM detection timing<When FS-533 is installed>
The paper feed sensor (PS101) is not turn OFF even after the set period of time has elapsed after it turns ON.
<When FS-536 or FS-536SD is installed>
The FNS entrance sensor (PS4) is not turned OFF even after the set period of time has elapsed after it is turned ON by the paper.
<When FS-537 or FS-537SD is installed>
The FNS entrance sensor (PS34) is not turned OFF even after the set period of time has elapsed after it is turned ON by the paper.
Misfeed processing location• Finisher paper feed section (When FS-533 is installed)
• Front door (When FS-536, FS-536SD, FS-537, or FS-537SD is installed)
Relevant parts<When FS-533 is installed>
• Paper conveyance motor (M101)
• Paper feed sensor (PS101)
• FS control board (FSCB)
<When FS-536 or FS-536SD is installed>
• FNS entrance sensor (PS4)
• FS control board (FSCB)
<When FS-537 or FS-537SD is installed>
• FNS entrance sensor (PS34)
• FS control board (FSCB)

 Procedure

 When FS-533 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS101 I/O check, sensor checkFSCB CN111FS-533 7-D to E
3M101 operation checkFSCB CN101FS-533 6-J
4FSCB CP101 conduction check
5Replace FSCB. (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2))

 When FS-536 or FS-536SD is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS4 I/O check, sensor checkFSCB J4<B>-9 (ON)FS-536/FS-536SD 15-C
3Replace FSCB. (Part# A87GPP0V00)

 When FS-537 or FS-537SD is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS34 I/O check, sensor checkFSCB J8<A>-5 (ON)FS-537/FS-537SD 7-D
3Replace FSCB. (Part# A87HPP9M01)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.16.5 (Link to the Field Service Manual)

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