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72-21 (bizhub 958/808)

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Contents

JAM typeMisfeed at FS transport section
JAM code72-21
JAM detection timing<When FS-536 or FS-536SD is installed>
The staple stacker paper detection sensor (PS31) is not turn OFF even after the set period of time has elapsed after the start of exiting paper.
<When FS-537 or FS-537SD is installed>
The alignment plate paper detection sensor (PS32) is not turn OFF even after the set period of time has elapsed after the start of exiting paper.
Misfeed processing locationFront door
Relevant parts<When FS-536 or FS-536SD is installed>
• Staple stacker paper detection sensor (PS31)
• FS control board (FSCB)
<When FS-537 or FS-537SD is installed>
• Alignment plate paper detection sensor (PS32)
• FS control board (FSCB)

 Procedure

 When FS-536 or FS-536SD is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS31 I/O check, sensor checkFSCB J12-11 (ON)FS-536/FS-536SD 6-C
3Replace FSCB. (Part# A87GPP0V00)

 When FS-537 or FS-537SD is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS32 I/O check, sensor checkFSCB J21-12 (ON)FS-537/FS-537SD 5-D
3Replace FSCB. (Part# A87HPP9M01)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.10.8 (Link to the Field Service Manual)

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