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72-21 (bizhub C287/C227)
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Contents
| JAM type | Misfeed at FS transport section | ||
| JAM code | 72-21 | ||
| JAM detection timing | <When FS-533 is installed> The paper surface detect sensor/1 (PS102) is not turned OFF (unblocked) after the paper exit. | ||
| <When FS-534 or FS-534SD is installed> The main tray exit sensor (PS16) is not turn OFF even after the set period of time has elapsed after the start of exiting paper. | |||
| Misfeed processing location | -Finisher paper exit section (When FS-533 is installed) -Front door (When FS-534 or FS-534SD is installed) | ||
| Relevant parts | <When FS-533 is installed> -Paper exit motor (M102) -Paper surface detect sensor/1 (PS102) -FS control board (FSCB) | ||
| <When FS-534 or FS-534SD is installed> -Main tray exit sensor (PS16) -FS control board (FSCB) |
Procedure
When FS-533 is installed
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS102 I/O check, sensor check | FSCB CN102 | FS-533 6-J |
| 3 | M102 operation check | FSCB CN109 | FS-533 8 to 9-D to E |
| 4 | FSCB CP102 conduction check | – | – |
| 5 | Replace FSCB. (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2)) | – | – |
- Link to the wiring diagram (FS-533)
When FS-534 or FS-534SD is installed
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS16 I/O check, sensor check | FSCB J9<B>-2 (ON) | FS-534 9-C |
| 3 | Replace FSCB. (Part# A3EPPPBE01) | – | – |
- Link to the wiring diagram (FS-534)
K.1.10.7 (Link to the Field Service Manual)