72-21 (bizhub C754e/C654e)

Contents

JAM type	FS transport section
JAM code	72-21
Detection timing	<When FS-534 is installed> The main tray exit sensor sensor (PS16) is not turn OFF even after the set period of time has elapsed after the start of exiting paper.
	<When FS-535 is installed> The staples stacker empty sensor (PS15) is not turn OFF even after the set period of time has elapsed after the start of exiting paper.
Misfeed processing location	Front door
Relevant parts	<When FS-534 is installed> Main tray exit sensor (PS16)FS control board (FSCB)
	<When FS-535 is installed> Staples stacker empty sensor (PS15)FS control board (FSCB)

 (2)ProcedureWhen FS-534 is installed

Step	Action	Control signal	Location of electrical component
1	Initial check items	–	–
2	PS16 I/O check, sensor check	FSCB J9<B>-2 (ON)	FS-534 9-C
3	Replace FSCB (Part# A3EPPPBE01)	–	–

• Link to the wiring diagram (N.2.4 Finisher FS-534)

When FS-535 is installed

Step	Action	Control signal	Location of electrical component
1	Initial check items	–	–
2	PS15 I/O check, sensor check	FSCB CN19-14 (ON)	FS-535 11-D
3	Replace FSCB (Part# A2Y1H10002)	–	–

• Link to the wiring diagram (N.2.7 Finisher FS-535)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.10.10 (Link to the Field Service Manual)