72-23 (bizhub C360i/C300i/C250i)

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Contents

JAM typeMisfeed at FS transport section
JAM code72-23
JAM detection timing<When FS-536 or FS-536SD is installed>
The sub tray exit sensor (PS8) is not turned OFF (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (blocked) PS8.
Misfeed processing locationFront door
Relevant parts• Sub tray exit sensor (PS8)
• FNS entrance sensor (PS4)
• Main tray exit sensor (PS16)
• FS control board (FSCB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2Clean the sensor of paper path.
3PS8 I/O check, sensor checkFSCB J9<B>-8 (ON)FS-536/FS-536SD 11-C
4Replace FSCB. (FS-536(SD) Part# A87GPP0V00)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.9.9 (Link to the Field Service Manual)