72-31 (bizhub 754e/654e)

You are here:

Contents

JAM typeJS exit section
JAM code72-31
Detection timingThe job tray paper exit sensor (PS402) is not turned ON even after the set period of time has elapsed after the z-fold Punch regist sensor (PS2) is turned ON by the paper.
Misfeed processing locationSeparator cover
Relevant parts• Job tray paper exit sensor (PS402)
• FS control board (FSCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS402 I/O check, sensor checkFSCB CN50-12 (ON)FS-535 17-D
3Replace FSCB (Part# A2Y1H10002)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.10.14 (Link to the Field Service Manual)