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72-40, 72-41 (bizhub 650i/550i/450i)

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JAM typeMisfeed at ZU section (When FS-540+ZU-609 or FS-540SD+ZU-609 is installed)
JAM code72-40, 72-41
JAM detection timing72-40: When the first fold is started in Z-fold mode, the FNS middle sensor (PS36) is not turned OFF even after the lapse of a given period of time after the leading edge of the paper has turned ON PS36.
71-41: When the second fold is started in Z-fold mode, the FNS middle sensor (PS36) is not switched from ON to OFF by the paper after the set period of time has elapsed.
Misfeed processing locationFront door
Relevant parts-ZU transport motor (M500)
-Folding guide motor (M501)
-FNS discharge motor (M17)
-FNS middle sensor (PS36)
-ZU drive board (ZUDB)
-FS control board (FSCB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS36 I/O check, sensor checkFSCB J12<A>-10 (ON)FS-540/FS-540SD 14 to 15-D
3M500 operation checkZUDB CN6-1 to 6ZU-609 1 to 2-B
4M501 operation checkZUDB CN6-9 to 12ZU-609 2-B
5M17 operation checkFSCB J12<B>-1 to 4FS-540/FS-540SD 14-D
6ZUDB ICP1 or ICP2 conduction check
7Replace ZUDB. (Part# A63GH00100)
8Replace FSCB. (Part# AAR5PPD401)

(Link to the Field Service Manual)

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