72-87 (bizhub C360i/C300i/C250i)

You are here:

Contents

JAM typeMisfeed at SD transport section
JAM code72-87
JAM detection timing<When FS-536SD is installed>
The center staple/fold stacker paper detect sensor (PS3) is not turned ON even after the lapse of a given period of time after the leading edge of the paper has turned ON the SD entrance sensor (PS1).
Misfeed processing location• Front door
• Stacker unit
Relevant parts• SD entrance sensor (PS1)
• Center staple/fold stacker paper detect sensor (PS3)
• SD control board (SDCB)
• FS control board (FSCB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkSDCB J4-3 (ON)FS-536/FS-536SD 4-K
3PS3 I/O check, sensor checkSDCB J9-2 (ON)FS-536/FS-536SD 5-P
4Replace SDCB. (FS-536(SD) Part# A3EP560100)
5Replace FSCB. (FS-536(SD) Part# A87GPP0V00)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.9.17 (Link to the Field Service Manual)