92-01 (bizhub C364e/C284e/C224e)

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Contents

JAM typeMisfeed at duplex pre-registration section
JAM code92-01
Detection timingThe registration sensor (PS1) is not unblocked even after the lapse of a given period of time after a duplex paper feed sequence has been started.
In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at duplex pre-registration section.
Misfeed processing locationRight door
Relevant parts-Transport motor (M1)
-ADU transport clutch (CL6)
-Registration sensor (PS1)
-Front side board (FRB)
-Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkFRB CN8-3 (ON)4 to 5-L
3CL6 operation checkPRCB CN12-11 (ON)26-C
4M1 operation checkPRCB CN31-2 (REM)PRCB CN31-5 (LOCK)bizhub C364e 21-Jbizhub C284e 22-Jbizhub C224e 24-J
5Replace FRB (Part# A7PUH00500)
6Replace PRCB (Part# A5C1H00102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.11.1 (Link to the Field Service Manual)