92-02 (bizhub 368e/308e)
Contents
| JAM type | Misfeed at duplex pre-registration section |
| JAM code | 92-02 |
| JAM detection timing | For the second-side feed of paper in the duplex mode, loop forming has not been complete before the second side of a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop. |
| – | Paper jam of a sheet of paper left at the duplex pre-registration section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. |
| Misfeed processing location | Right door |
| Relevant parts | • Transport motor (M1) • ADU transport clutch (CL6) • Registration sensor/1 (PS1) • Front side board (FRB) • MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS1 I/O check, sensor check | FRB CN8-3 (ON) | 6-L |
| 3 | CL6 load checkCheck code: 81Multi code: 0 | MFPB CN15EA-14 (ON) | 7-C |
| 4 | M1 load checkCheck code: 40Multi code: 1, 2, 3, 4 | MFPB CN8E-3 (REM)MFPB CN8E-6 (FGP) | 2-C |
| 5 | Replace FRB. (Part# A9HJH00501) | – | – |
| 6 | Replace MFPB. (Part# AA6VH02101) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.17.1 (Link to the Field Service Manual)