92-02 (bizhub C360i/C300i/C250i)

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Contents

JAM type
Misfeed at duplex pre-registration section
JAM code
92-02
JAM detection timingFor the second-side feed of paper in the duplex mode, loop forming has not been complete before the second side of a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop.
Paper jam of a sheet of paper left at the duplex pre-registration section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• Transport motor (M1) 
• ADU transport clutch (CL6) 
• Registration sensor (PS1) 
• Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkBASEB CN15E-9 (ON)4-C
3CL6 load checkCheck code: 81Multi code: 0BASEB CN18E-1 (REM)5-C
4M1 load checkCheck code: 40Multi code: 1, 4, 5BASEB CN19EA-1 to 51-C
5Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.10.1 (Link to the Field Service Manual)