How Can We Help?

92-02 (bizhub C4000i/C3300i)

You are here:

Contents

JAM typeMisfeed at duplex pre-registration section
JAM code92-02
JAM detection timingAfter the start of the second-side feed of paper in the duplex mode, loop forming has not been complete before the second side of a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop.
Paper jam of a sheet of paper left at the duplex pre-registration section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• Main motor (M1) 
• Registration clutch (CL4) 
• ADU transport clutch (CL5) 
• Registration sensor (PS9) 
• ADU transport sensor (PS11) 
• Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS9 I/O check, sensor checkBASEB CN22EA-13 (ON)13-C
3PS11 I/O check, sensor checkBASEB CN23E-6 (ON)9-K
4CL4 load checkCheck code: 21Multi code: 3BASEB CN22EA-3 (ON)12-C
5CL5 load checkCheck code: 81Multi code: 1BASEB CN23E-12 (ON)9-K
6M1 load checkCheck code: 40Multi code: 1, 2BASEB CN17E-1 to 51-C
7Replace BASEB. (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.8.1 (Link to the Field Service Manual)

Table of Contents