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92-02 (bizhub C658/C558/C458)

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JAM typeMisfeed at duplex pre-registration section
JAM code92-02
JAM detection timingFor the second-side feed of paper in the duplex mode, loop forming has not been complete before the second side of a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop.
– Paper jam of a sheet of paper left at the duplex pre-registration section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• ADU transport motor2 (M26) 
• Registration sensor1 (PS1) 
• Registration sensor2 (PS72) 
• Expansion control board (EXCB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkEXCB CN6-3 (ON)26-P
3PS72 I/O check, sensor checkEXCB CN6-5 (ON)26-P
4M26 operation checkEXCB CN4-1 to 424-P
5Replace EXCB. (Part# A79JH00500)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.19.1 (Link to the Field Service Manual)

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