92-04 (bizhub C4000i/C3300i)

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Contents

JAM typeMisfeed at duplex pre-registration section
JAM code92-04
JAM detection timingThe leading edge of the paper is not turned OFF (blocked) the ADU transport sensor (PS11) even after the lapse of a given period of time after a duplex paper feed sequence has been started.
Paper jam of a sheet of paper left at the duplex pre-registration section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• Main motor (M1) 
• Registration clutch (CL4) 
• ADU transport clutch (CL5) 
• Registration sensor (PS9) 
• ADU transport sensor (PS11) 
• Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS9 I/O check, sensor checkBASEB CN22EA-13 (ON)13-C
3PS11 I/O check, sensor checkBASEB CN23E-6 (ON)9-K
4CL4 load checkCheck code: 21Multi code: 3BASEB CN22EA-3 (ON)12-C
5CL5 load checkCheck code: 81Multi code: 1BASEB CN23E-12 (ON)9-K
6M1 load checkCheck code: 40Multi code: 1, 2BASEB CN17E-1 to 51-C
7Replace BASEB. (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.8.1 (Link to the Field Service Manual)