93-03 (bizhub C3320i)
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Contents
JAM type | Misfeed at duplex transport section | |
JAM code | 93-03 | |
JAM detection timing | The leading edge of the paper is not turned ON (unblocked) the ADU transport sensor (PS11) even after the lapse of a given period of time after the paper has turned OFF (blocked) the paper exit sensor (PS13). | |
– | Paper jam of a sheet of paper left at the duplex transport section results, if the ADU transport sensor (PS11) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
– | Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
Misfeed processing location | Right door | |
Relevant parts | -Main motor (M1) -Fusing motor (M3) -ADU transport clutch (CL5) -ADU forward rotation clutch (CL6) -ADU reverse rotation clutch (CL7) -ADU transport sensor (PS11) -Paper exit sensor (PS13) -Base board (BASEB) |
Procedure
Step | Action | Control signal | Location of electrical component |
---|---|---|---|
1 | Initial check items | – | – |
2 | PS11 I/O check, sensor check | BASEB CN23E-6 (ON) | 9-K |
3 | PS13 I/O check, sensor check | BASEB CN16E-3 (ON) | 11-K |
4 | CL5 load checkCheck code: 81Multi code: 1 | BASEB CN23E-12 (ON) | 9-K |
5 | CL6 load checkCheck code: 80Multi code: 1 | BASEB CN18E-6 (ON) | 2-C |
6 | CL7 load checkCheck code: 80Multi code: 2 | BASEB CN18E-8 (ON) | 3-C |
7 | M1 load checkCheck code: 40Multi code: 1, 2 | BASEB CN17E-1 to 5 | 1-C |
8 | M3 load checkCheck code: 45Multi code: 1, 2, 3 | BASEB CN17E-6 to 10 | 1-C |
9 | Replace BASEB. (Part# A93EH02007) | – | – |
L.1.9.2 (Link to the Field Service Manual)