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93-03 (bizhub C4050i/C3350i)

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Contents

JAM typeMisfeed at duplex transport section
JAM code93-03
JAM detection timingThe leading edge of the paper is not turned ON (unblocked) the ADU transport sensor (PS11) even after the lapse of a given period of time after the paper has turned OFF (blocked) the paper exit sensor (PS13).
Paper jam of a sheet of paper left at the duplex transport section results, if the ADU transport sensor (PS11) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• Main motor (M1)
• Fusing motor (M3)
• ADU transport clutch (CL5)
• ADU forward rotation clutch (CL6)
• ADU reverse rotation clutch (CL7)
• ADU transport sensor (PS11)
• Paper exit sensor (PS13)
• Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS11 I/O check, sensor checkBASEB CN23E-6 (ON)9-K
3PS13 I/O check, sensor checkBASEB CN16E-3 (ON)11-K
4CL5 load checkCheck code: 81Multi code: 1BASEB CN23E-12 (ON)9-K
5CL6 load checkCheck code: 80Multi code: 1BASEB CN18E-6 (ON)2-C
6CL7 load checkCheck code: 80Multi code: 2BASEB CN18E-8 (ON)3-C
7M1 load checkCheck code: 40Multi code: 1, 2BASEB CN17E-1 to 51-C
8M3 load checkCheck code: 45Multi code: 1, 2, 3BASEB CN17E-6 to 101-C
9Replace BASEB. (Part# A93EH02007)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.9.2 (Link to the Field Service Manual)

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