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93-10 (bizhub 368e/308e)
Contents
| JAM type | Misfeed at duplex transport section | |
| JAM code | 93-10 | |
| JAM detection timing | The ADU paper passage sensor/2 (PS41) is not turned ON (blocked) even after the set period of time has elapsed after the ADU paper passage sensor/1 (PS40) is turned ON (unblocked) by the paper. | |
| – | Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor/1 (PS40) is turned ON (unblocked) or the ADU paper passage sensor/2 (PS41) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| – | Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| Misfeed processing location | Right door | |
| Relevant parts | • Transport motor (M1)ADU transport motor/1 (M5) • ADU transport clutch (CL6) • ADU paper passage sensor/1 (PS40) • ADU paper passage sensor/2 (PS41) • Front side board (FRB) • MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS40 I/O check, sensor check | MFPB CN17E-10 (ON) | 5-C |
| 3 | PS41 I/O check, sensor check | MFPB CN17E-13 (ON) | 5-C |
| 4 | CL6 load checkCheck code: 81Multi code: 0 | MFPB CN15EA-14 (ON) | 7-C |
| 5 | M1 load checkCheck code: 40Multi code: 1, 2, 3 | MFPB CN8E-3 (REM)MFPB CN8E-6 (FGP) | 2-C |
| 6 | M5 load checkCheck code: 85Multi code: 1, 2, 3, 4 | MFPB CN17E-1 to 4 | 4-C |
| 7 | MFPB ICP2E, ICP19E conduction check | – | – |
| 8 | Replace FRB. (Part# A9HJH00501) | – | – |
| 9 | Replace MFPB. (Part# AA6VH02101) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.17.2 (Link to the Field Service Manual)