93-10 (bizhub 558/458)

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Contents

JAM typeMisfeed at duplex transport section
JAM code93-10
JAM detection timingThe ADU paper passage sensor 2 (PS41) is not turned ON (blocked) even after the set period of time has elapsed after the ADU paper passage sensor 1 (PS40) is turned ON (unblocked) by the paper.
Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor 1 (PS40) is turned ON (unblocked) or the ADU paper passage sensor 2 (PS41) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• ADU transport motor 1 (M5)
• ADU transport motor 2 (M26)
• ADU paper passage sensor 1 (PS40)
• ADU paper passage sensor 2 (PS41)
• Expansion control board (EXCB)
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS40 I/O check, sensor checkMFPB CN17E-10 (ON)558 7-C458 8-C
3PS41 I/O check, sensor checkEXCB CN8<B>-3 (ON)24-T
4M5 operation checkMFPB CN17E-1 to 4558 6-C458 8-C
5M26 operation checkEXCB CN4-1 to 424-P
6Replace EXCB. (Part# A9HGH00501)
7Replace MFPB. (558 Part# A9HGH02102 / 458 Part# A9HHH02102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.18.2 (Link to the Field Service Manual)